I woke up Monday morning to a dead battery in my car. In hindsight, I realize it had slowly been dying over the past couple weeks... the "turning radio off to conserve battery" every time I shut off the car was saying it loud and clear.
Luckily my local dealer validated that the battery was faulty and replaced it with a new one the other day... but my Drone didn't fully recover. I wasn't getting all notifications any more, nor the GPS location updates.
The dealer was stumped, so I opened a support ticket today with Drone, explained what happened, and they reset something from their end (I think it was the module in my car) which put everything back into working order.
But I think my support rep has a concern about my install as he stated that...
If this problem happens again, I would suggest visiting the dealer so they can confirm what port the DroneMobile device is plugged into.
An important nugget to keep track of moving forward me thinks!